Disaster Case Management
211 is managing the registration of fire impacted individuals and households for the Ventura County Long Term Disaster Recovery Group – a collaboration of more than 50 organizations working to address unmet needs through volunteer assistance, in‐kind donations as well as, in some cases, financial aid. Please complete the intake form to start the process and a 2-1-1 Outreach team member will contact you to discuss your needs and get you connected to resources and assistance for which you qualify.
State/FEMA Disaster Recovery Centers (DRC)
LV FIRE RELIEF RESOURCE CENTER
Location: 30440 Agoura Road, Agoura Hills, CA 91301
Hours: Monday-Friday 4pm to 7:30pm, Saturday & Sunday 10:30am to 4:30pm
for more information call, 661-436-1615 or visit https://lvfirerelief.org/
MALIBU COURTHOUSE DISASTER RECOVERY CENTER
Location: 23525 Civic Center Way, Malibu, CA 90265
Hours: Monday-Saturday 10am-8pm, closed Sunday
DRC are operated by the State of California and The Federal Emergency Management Agency (FEMA) in partnership with other federal, state, and local agencies.
Representatives from FEMA, the State of California, the U.S. Small Business Administration (SBA) and other agencies are among those represented to provide information on available services, explain assistance programs, and help survivors complete or check the status of their application.
Survivors with losses are encouraged to register for assistance before visiting the DRC by registering online at DisasterAssistance.gov or by calling (800) 621-3362 or TTY: (800) 462-7585. Those who use 711-Relay or Video Relay Services can call (800) 621-3362 to register. Multilingual options are available and calls are answered from 5am-5pm PST, seven days a week.
Businesses and residents can go to sba.gov/disaster or call SBA’s Disaster Assistance Customer Service Center at (800) 659-2955 or TTY: (800) 877-8339.
NOTE: It is very important for survivors and those affected by the fires to come to the DRC to sign up for assistance with FEMA and SBA before the deadlines!
FEMA: Deadline extended to January 31, 2019
Click here for more information about FEMA Assistance.
SBA Physical Damage: Deadline extended to January 31, 2019
SBA Economic Injury: August 12, 2019
Click here for more information about SBA Disaster Loan Assistance.
FEMA Offers Free Advice on Repair, Rebuilding at Lowe’s in Ventura
As recovery efforts continue throughout the damaged areas from the wildfires in mid-November, free advice is available to those beginning to repair or rebuild their homes and businesses.
The Federal Emergency Management Agency (FEMA) and local hardware and home improvement stores have teamed up to answer questions and provide tips and techniques geared to do-it-yourselfers and contractors on how to make homes and businesses better, stronger, safer and less susceptible to the next disaster.
FEMA mitigation specialists will be in Ventura County at:
500 South Mills Road
Ventura, CA 93003
Wednesday through Saturday, Jan. 16-19, 7 am-5pm
Sunday, Jan. 20, 8am-6pm
Monday, Jan. 21, 7am-3pm
Free reference booklets, in English and Spanish, with information on how to protect your home or business from natural disasters, will be available at each session. More information about strengthening property can be found at fema.gov/what-mitigation.
Rain Preparedness Tips
Ventura County residents are encouraged to prepare properties in advance of upcoming rains forecasted. In an effort to help, the Ventura County Fire Department is making an emergency supply of sandbags available to the public. With rain storms predicted this season, VCFD is encouraging residents to plan for possible flooding before it occurs.
Ventura County residents are now able to access free sand and bags at several local fire stations between 8 a.m. and 8 p.m. while supplies last (limit 10 per individual). Fire station personnel may or may not be available to assist at the station because of emergency activity, training or other necessary work, so residents should be prepared to fill and transport sandbags.
- Supplies are available at Stations 31, 33, 34, 36, 37 and 56 due to the recent fires.
151 North Duesenberg Drive
Thousand Oaks, CA 91362
(805) 371-1111 x.31
33 Lake Sherwood Drive
Thousand Oaks, CA 91361-5113
(805) 371-1111 x.33
555 East Avenida de Los Arboles
Thousand Oaks, CA 91360
(805) 371-1111 x.34
855 Deerhill Road
Oak Park, CA 91377
(805) 371-1111 x.36
2010 Upper Ranch Road
Thousand Oaks, CA 91362
(805) 371-1111 x.37
11855 Pacific Coast Highway
Malibu, CA 90265
(805) 371-1111 x.56
- Sand and bags can also be purchased from local DIY stores.
Before arriving at VCFD fire stations, please call (805) 371-1111 or the numbers listed above, for more information.
Before the rain
- Download a “Ready, Set, Go!” flood preparation guide.
- Register your phone to receive “VC Alert” by contacting VC Alert Hotline at (805) 648-9283.
- Stay informed and monitor weather forecasts for potential impacts in your area.
- Identify access route(s) in and out of your neighborhood.
- Keep emergency supplies on hand, such as a flashlight, water, food, first aid kit and a portable radio with extra batteries.
- Clear debris from curbside gutters and drains in yards, driveways, and pool decks, and inspect roofs to check for loose tiles, holes, or other signs of trouble.
- Research flood insurance plans and coverage needs.
- Clear and place sandbags in problem areas if an area has been affected by wildfire or if there have been past flooding problems.
- Inspect storm drains before and after heavy rainfall. If blocked, contact your City Public Works Department or Ventura County Public Works at (805) 654-2001.
During the rain
- Use extreme caution when crossing roads or areas of flowing water. Flowing water can be dangerous and deceivingly deep.
- Keep away from flood control debris basins, channels, facilities, and river beds.
- Check www.vcemergency.com for incident information about road closures, evacuations and any areas impacted by the storm.
Safety Information for Those Returning Home After a Wildfire
California Wildfire Helping Handbook
The California Wildfires were declared Major Disasters by FEMA on November 12, 2018. If you were impacted by the wildfires, you can register for FEMA assistance by visiting https://www.disasterassistance.gov/ or call (800) 621-3362. The number for speech and hearing impaired individuals is (800) 462-7585.
When you apply for the FEMA Aid, please have the following information ready:
- Social Security number
- Address of the damaged home or apartment
- Description of the damage
- Information about insurance coverage
- Telephone number
- Mailing address
- Bank account & routing numbers for direct deposit of funds
Please see image below for general instructions and items needed:
A FEMA home inspection is a part of the process for verifying damage and loss and helps determine the assistance options available for survivors. Click here for the FEMA’s Fact Sheet on Housing Inspections with information/requirements.
Wildfire survivors who applied for disaster assistance from the Federal Emergency Management Agency (FEMA) and received a letter or text message saying they are ineligible for disaster assistance, should know this first communication may not be the last word.
Very often ineligibility can be resolved quickly. In fact, the most common reasons for this determination are:
- The application may be incomplete. More information or documentation is needed;
- The applicant did not sign the required documents;
- The applicant did not prove occupancy or ownership;
- The damage is to a secondary home or a rental property – not a primary residence;
- Someone else in the household has applied for and received assistance;
- A letter of determination, or other information, may be needed from an insurance company, or
- The applicant may have adequate insurance coverage. If a survivor has insurance, FEMA cannot duplicate insurance payments. However, under-insured applicants may receive further assistance for unmet needs after insurance claims have been settled.
Often, the problem of missing information can be fixed online at www.DisasterAssistance.gov or by calling 800-621-3362 (TTY 800-462-7585). Multi-lingual operators are available. The toll-free numbers are open daily 7 a.m. to 10 p.m. (PST). Survivors may check the status of their applications or update their contact information at these same numbers.
Applicants ineligible for FEMA grants may still be eligible for other programs, such as Disaster Unemployment Assistance. Applicants may be referred to the U.S. Small Business Administration (SBA), where low-interest disaster loans are available to businesses of all sizes, private nonprofits, homeowners and renters. SBA disaster loans can help fund repair or replacement costs not covered by insurance or other sources.
Applicants may apply online at SBA.gov/disaster or, for more information, contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955.
Housing Related Resources
The County of Ventura is making rental assistance and other help available to eligible local residents who cannot return to their homes due to the impact by the wildfires in Ventura County. Leave a detailed message at (805) 385-8585 or email to HSA.email@example.com including your name, phone number, number of people in your household, address of residence prior to wildfires, and description of need for assistance.
- California Department of Insurance (DOI) Wildfire Information
You can contact the Department of Insurance for general information and guidance about insurance claims by calling (800) 927-HELP (4357); TDD: (800) 482-4833 or visit http://www.insurance.ca.gov.
- United Policyholders offers insurance claim assistance for people affected by Woolsey Fire. Please visit https://www.uphelp.org/blog/woolsey-fire-insurance-claim-help.
Thanks to a donation by the Realtors Relief Foundation, the California Association of Realtors is awarding housing assistance grants to homeowners and renters affected by the Camp, Woolsey, and Hill fires.
Through a $1 million gift from the Realtors Relief Foundation, C.A.R. is offering disaster relief grants up to $2,000 per household to provide assistance with mortgage relief or temporary housing, such as payment on a mortgage on your primary residence that burned in one of the fires, lease or rent payments on replacement housing, or even payments to a temporary shelter if you were evacuated from your primary residence due to the fires.
Assistance is also available for Realtors, employees of Realtors, and association staff directly affected by the fires. Grants are distributed through C.A.R.’s Housing Affordability Fund and Disaster Relief Fund.
Any U.S. or legal permanent resident who has lost or was evacuated from their primary residence due to the recent wildfires may apply. Other grant details are:
- Relief assistance is limited to a maximum of $2,000 per applicant household. Deadline for application submission is June 30, 2019, contingent on the availability of funds.
- Assistance is for housing relief only. Other expenses, including mortgages on property other than primary residence, vehicle purchase, rental, repair and or mileage are ineligible for reimbursement under this program.
Documentation requirements are:
- Proof of residency: This can be a copy of a driver’s license or other government-issued identification showing the affected address. Other documentation that meets this requirement may be accepted, as well.
- Proof of lease/ownership: This can be a copy of your mortgage statement or mortgage payment coupon, if you owned your home (these can often be downloaded from your lender’s website, if you don’t have a paper copy); or a copy of your lease, rent statement or invoice, if you rented your property.
- Proof of damage/loss: At least one of the following is required to show proof of damage to your primary residence: photo(s) of damages; insurance estimate; copies of written insurance claims, claim status reports or settlement proceeds; or copies of repair estimates from contractors.
Only one application per household is allowed. Grants are available only for the applicant’s primary residence. Recipients of other financial assistance from FEMA, charitable groups, etc. are eligible to apply.
Once you have submitted your grant application and all required documentation, your application will be reviewed to ensure the eligibility criteria has been met. If you have not received a response to your application within 10 business days, contact firstname.lastname@example.org.
For more details about the grant and how to apply, visit https://www.car.org/difference/realtorscare.
Federal Housing Administration (FHA) Mortgage Insurance for Disaster Victims Section 203(h) program allows the FHA to insure mortgages made by qualified lenders to victims of a major disaster who have lost their homes and are in the process of rebuilding or buying another home. For details, visit https://www.hud.gov/program_offices/housing/sfh/ins/203h-dft
Under Fannie Mae’s guidelines for single-family mortgages:
- Homeowners impacted by the California wildfires are eligible to stop making mortgage payments for up to 12 months, during which time they:
– will not incur late fees during this temporary payment break
– will not have delinquencies reported to the credit bureaus
- Servicers are authorized to suspend or reduce a homeowner’s mortgage payments immediately for up to 90 days without any contact with the homeowner if the servicer believes the homeowner has been affected by a disaster. Payment forbearance of up to 12 months is available in many circumstances.
- Servicers must suspend foreclosure and other legal proceedings if the servicer believes the homeowner has been impacted by a disaster.
Homeowners can reach out to Fannie Mae directly by calling 800-2FANNIE (800-232-6643). For more information, please visit www.knowyouroptions.com/relief.
http://csmarfirereliefrentals.com/ was created last year due to the Thomas Fire to assist people who have been displaced and need temporary housing due to fires. You may visit this website for available rental information. More rental listings would be added to assist people who have been displaced by the current wildfires.
The Ventura County Treasurer-Tax Collector’s Office is aware that many residents of Ventura County have been affected by the fires that began November 8th, 2018.
If you have recently sustained a property loss, you may qualify for property tax relief. Please visit the Ventura County Assessor’s website (or click here) for information on filing a Calamity Claim.
All taxpayers that are able to pay their taxes are advised to do so. The due date is still December 10th, postmark accepted. At this time there is no general extension of the December 10th due date.
If you missed the Secured property tax 1st installment due date of December 10th because you were a first responder or your property was damaged, or because you were evacuated from the fire zones, please fill out the Cancellation of Penalty form below, for review by the Tax Collector. Documented verification is required to substantiate your claim.
SoCal Self Storage in Camarillo is offering 2 months free storage for people affected by the recent Wildfires. Please call (805) 482-5700 for details.
SelectaBed and the Tempflow Mattress company in Agoura Hills are offering up to $1000 worth of bedding to each family that has lost their homes. The companies are also offering a free pillow to first responders.
28505 Canwood Street, Suite C
Agoura Hills, CA 91301
For more information, call (805) 379-4300
Chabad of the Conejo: A distribution center will serve those impacted by the Woolsey and Hill fires. The center, at 30345 Canwood St. in Agoura Hills, is collecting items to be distributed. Organizers are hoping to collect gift cards, children’s gear like strollers and high chairs, clothing that is new or in good condition, phone chargers, toiletries, and hotel or motel vouchers. Those wishing to donate or pick up supplies can come to the center daily between 9 a.m. and 6 p.m. For more information, contact Rabbi Moshe Bryski at email@example.com or call the office at 818-991-0991.
Relief Distribution Center
Offering small appliances as supplies last. (small heaters, crock pots)
Location: 30135 A Agoura Road
Agoura Hills, CA 91301
Mon-Wed 9:30am-2pm, Until December 19th
contact by email: firstname.lastname@example.org
The Malibu Recovery Project is operating a distribution center located at the Malibu Country Mart.
Location: Malibu Country Mart, 23410 Civic Center Way, second floor above Toy Crazy store.
Hours: Open daily from 11am – 5pm through December 31 (closed Christmas Day).
Donated clothing, footwear, toiletries and more are available free of charge to Malibu fire victims. Patrons are asked to bring identification. Also can provide referrals to Roots and Wings for free emotional care.
How to help
• The Malibu Recovery Project is seeking volunteers of all ages, with a need for availability from roughly 10am-6pm Duties will include cleaning, hanging clothes and more. Anyone interested in volunteering is asked to come into the store.
• Donations of gently used or new clothing and footwear may be dropped off between 11am-5pm on Mondays and Fridays. The store is unable to accept large items such as furniture.
- California Driver’s License (800) 777-0133
Visit a California DMV office to complete an application. Replacement license forms must be delivered in person.
- Green cards (800) 375-5283
- Medicare cards (800) 772-1213; TTY: (800) 325-0778
- Military records (866) 272-6272
- Passport (877) 487-2778; TTY: (888) 874-7793
- Social Security card (800) 772-1213; TTY: (800) 325-0778
- Savings Bonds (844) 284-2676
- Tax returns (800) 908-9946
Website: Tips to Help Tax Payers
- Birth Certificates, Marriage Certificates, Death Certificates, and Divorce Decrees
Currently, the fee for these documents has been waived for survivors of the November 2018 wildfires in Butte, Ventura, and Los Angeles counties. You will need to submit a sworn statement that you were impacted by these fires, along with your application. For more information on ordering replacement vital records, visit https://recorder.countyofventura.org/county-recorder/ordering-a-copy-of-vital-records/
- Registration and Certificate of Title (Cars, Boats, and Vessels)
Registration: Call (800) 777-0133 (TTY (800) 368-4327) during regular business hours or visit your local DMV field office and identify yourself as a disaster victim.
Replacement certificate of title: Must complete an Application for Duplicate or Paperless Title REG 227. Application is available at your local DMV office or online here. Attach the damaged title if mutilated, and, unless waived due to the disaster, pay the duplicate title fee of $20.00 ($15.00 for boats and other vessels).
Submit the application either in person at your local DMV office or mail it to:
DOCUMENT & RECORD REPLACEMENT
60 Current as of November 20, 2018
Department of Motor Vehicles
P.O. Box 942869
Sacramento, CA 94269-0001
U.S. Small Business Administration (SBA) provides low-interest, long term disaster loans to businesses of all sizes, private nonprofit organization, homeowners, and renters to repair or replace uninsured/underinsured disaster damaged property. Visit the Disaster Recovery Center, call (800) 659-2955, or visit disasterloan.sba.gov/ela for assistance. Applicants MUST register with FEMA first before contacting SBA for assistance.
Types of Disaster Loans available:
- Business Physical Disaster Loans – Loans to businesses to repair or replace disaster-damaged property owned by the business, including real estate, inventories, supplies, machinery, and equipment. Businesses of any size are eligible. Private, nonprofit organizations such as charities, churches, private universities, etc. are also eligible.
- Economic Injury Disaster Loans (EIDL) – Working capital loans to help small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, nonprofit organizations of all sizes meet their ordinary and necessary financial obligations that cannot be met as a direct result of the disaster.
- Home Disaster Loans – Loans to homeowners or renters to repair or replace disaster-damaged real estate and personal property, including automobiles.
Application Filing Deadlines:
Physical Damage: Extended to January 31, 2019
Economic Injury: August 12, 2019
WHY YOU SHOULD RETURN THE SBA DISASTER LOAN APPLICATION
Not returning the loan application from the U. S. Small Business Administration may be saying no to potential federal assistance.
Some may be counting on a future insurance settlement to cover all the costs of rebuilding. Maybe they don’t want a disaster loan or fear they can’t afford one. Or maybe they don’t know how to get help with the paperwork the SBA sent them.
But there are good reasons to submit a completed SBA loan application by the deadline.
SBA offers the disaster loans to disaster-affected homeowners, renters, businesses of all sizes and private nonprofit organizations in the counties with a federal disaster designation for Individual Assistance.
Some of the top reasons for submitting an SBA application by the deadline include:
- A future insurance settlement may fall short. You may find out that you were underinsured for the amount of work it takes to repair or replace a damaged home. An SBA low-interest loan can cover the uninsured costs. By submitting the loan application on time, you may have loan money available when it is needed. SBA can approve a loan for the repair or replacement of your home up to $200,000. Once your insurance settles, you may apply those funds to your disaster loan. However, the opportunity for an SBA disaster loan may be lost if you wait until after the application deadline.
- SBA can work with a homeowner to shape a loan that fits your personal budget. If you already have a mortgage on the damaged property, SBA specialists can work with you to come up with a low-interest loan package you can afford. In some cases, SBA can refinance all or part of an existing mortgage when the applicant may not qualify for a loan from commercial lenders, has suffered substantial uninsured or underinsured damage and intends to repair the property.
- SBA can help renters replace their essential items. Renters, as well as homeowners, may borrow up to $40,000 to repair or replace clothing, furniture, cars or appliances damaged or destroyed in the disaster.
- By submitting your SBA loan application, you keep the full range of disaster assistance available as an option. If SBA does not approve a loan – or approves a small loan that doesn’t cover all of your needs – you may be referred to other programs that can provide grants to replace essential household items, replace or repair a damaged vehicle, or cover storage expenses, among other serious disaster-related needs. But if you do not submit the loan application you received from SBA, the assistance process may stop.
For more information, homeowners and renters may call the SBA at 800-659-2955 (800-877-8339 TTY) or visit http://www.sba.gov/content/apply-disaster-loan
Homeowners and renters may visit SBA’s secure website at https://disasterloan.sba.gov/ela/ to apply online for disaster loans.
Remember to register with FEMA first; call 800-621-FEMA (3362) or (TTY) 800-462-7585 for the deaf or hard of hearing. Online registration is available at www.DisasterAssistance.gov.
For more information, view or print the SBA Disaster Loan Fact Sheet.
Private Nonprofit Organizations
Low-interest federal disaster loans are now available to certain private nonprofit organizations in California following President Trump’s federal disaster declaration for Public Assistance as a result of wildfires that occurred Nov. 8-25, 2018, announced Administrator Linda McMahon of the U.S. Small Business Administration. Private nonprofits that provide essential services of a governmental nature are eligible for assistance.
These low-interest federal disaster loans are available in Butte, Los Angeles, and Ventura counties.
“Private nonprofit organizations should contact California Governor’s Office of Emergency Services Recovery Section by calling (916) 845-8200 or emailing email@example.com to obtain information about applicant briefings,” said Director Tanya N. Garfield of SBA’s Disaster Field Operations Center-West. “At the briefings, private nonprofit representatives will need to provide information about their organization,” continued Garfield.
The Federal Emergency Management Agency will use that information to determine if the private nonprofit provides an “essential governmental service” and is a “critical facility” as defined by law. If so, FEMA may provide the private nonprofit with a Public Assistance grant for their eligible costs. If not, FEMA may refer the private nonprofit to SBA for disaster loan assistance.
SBA may lend private nonprofits up to $2 million to repair or replace damaged or destroyed real estate, machinery and equipment, inventory and other business assets. SBA can also lend additional funds to help with the cost of improvements to protect, prevent or minimize the same type of disaster damage from occurring in the future.
For certain private nonprofit organizations of any size, SBA offers Economic Injury Disaster Loans to help with meeting working capital needs caused by the disaster. Economic Injury Disaster Loans may be used to pay fixed debts, payroll, accounts payable and other bills that cannot be paid because of the disaster’s impact. Economic injury assistance is available regardless of whether the nonprofit suffered any property damage.
The interest rate is 2.75 percent with terms up to 30 years.
Application Filing Deadlines
Property Damage: February 11, 2019
Economic Injury: September 11, 2019
Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email firstname.lastname@example.org for more information on SBA disaster assistance. Individuals who are deaf or hard-of-hearing may call (800) 877-8339. Completed applications should be mailed to:
U.S. Small Business Administration
Processing and Disbursement Center
14925 Kingsport Road
Fort Worth, TX 76155
Fire Relief Loans
Jewish Free Loan Association is offering help to those impacted by the local fires with a no fee and interest-free loan of up to $15,000 for:
- Temporary housing
- Emergency clothing needs
- Other fire-related losses
Two guarantors are required. Guarantors must:
- Have steady income
- Have a credit score of 680 or above
- Be 25 years of age or older
- Be permanent residents of California
- Have no current activity with the Jewish Free Loan Association as borrower or co-signor
- Not be on active military duty
- Be willing and able to repay the loan if the co-signer is unable to repay successfully
Visit https://www.jfla.org/pre-loan-application/ to fill out a pre-loan application. JFLA will contact you and guide you through the next steps of the application process. Or call (323) 761-8830 for more information.
Small Business Loans
Loans are considered on a case-by-case basis and can be up to $30,000.00. Each applicant must present individual circumstances to be considered by the Loan Committee.
JFLA does not offer Small Business loans to nonprofit organizations.
- Applicants must be permanent residents of Los Angeles or Ventura counties
- Borrowers must demonstrate need and have the ability to repay the loan;
- Two guarantors are required on each loan
- Borrower must submit required documentation by mail to the main Jewish Free Loan Association office prior to receiving an appointment.
For more information visit, https://www.jfla.org/loan-programs/small-business-loans/.
Current CalFresh Recipients:
Participants of CalFresh, the nutrition assistance program for many low-income households, will temporarily be allowed to use their benefits to buy hot food through mid-December in 14 California counties affected by the wildfires. The temporary policy will include participants in Los Angeles, Orange, Ventura, San Bernardino, Butte, Colusa, Glenn, Kern, Plumas, San Luis Obispo, Santa Barbara, Sutter, Tehama and Yuba counties.
Individuals not currently reciving CalFresh:
If you need food, even if you are not currently receiving CalFresh benefits, you may qualify for Disaster CalFresh (also known as D-CalFresh). If you are not already a CalFresh recipient but were impacted by the disasters, you may qualify for a temporary month of benefits if the income you received during this period is below certain limits. Please see the following website for additional information: https://www.cdss.ca.gov/Disastercalfresh
You may qualify for “expedited service” and receive CalFresh benefits within three days if you are homeless or have less than $150 in monthly income and less than $100 in liquid resources.
If you are already a recipient of CalFresh (federally known as the Supplemental Nutrition Assistance Program (SNAP)), you may be eligible for benefits to replace food lost due to fire, loss of electricity, flooding, etc. On November 16, 2018, the government waived the usual requirement to report, within 10 days, a loss of food purchased with SNAP benefits and submit an associated request for replacement benefits for households in Butte, Ventura, and Los Angeles counties. As of November 16, 2018, the new deadline to make a request for a replacement is December 10, 2018. Contact the Ventura County Human Services Agency for more information (888) 472-4463 or visit https://www.ventura.org/human-services-agency/
On November 16, 2018, the federal government also approved California’s request to allow SNAP recipients in certain counties (including Butte, Ventura, and Los Angeles, as well as Colusa, Glenn, Kern, Orange, Plumas, Tehama, Santa Barbara, San Bernardino, San Luis Obispo, Sutter, and Yuba) to purchase hot food at SNAP authorized retailers. Affected SNAP households in these counties are able to buy hot food with their SNAP benefits through at least December 17, 2018.
If your family currently receives assistance from CalWORKs and you were impacted by the fires, you may be eligible for additional assistance, including a one-time, non-recurring special needs assistance payment of up to $600.
To qualify for this special payment, you must have an emergency need due to sudden and unusual circumstances beyond your control and $100 or less in liquid resources. If you qualify for a special needs assistance payment, the money can be used to repair or replace clothing or household items, provide assistance for damage to your home, including moving or storage payments due to such damage, or pay for interim shelter if your home is destroyed or made uninhabitable or inaccessible.
You should contact your caseworker for additional information. If you are homeless, you may apply for temporary and permanent housing assistance. Applicant families who have received homeless assistance in the last 12 months and who have been impacted by the fires may be entitled to an exception to the once every 12 months limit. You may be eligible for an immediate needs payment of up to $200 if you have $100 or less in liquid resources (for example, cash).
Please note that CalWORKs regulations exclude counting of federal disaster and emergency assistance for eligibility determination purposes; so, FEMA relief, American Red Cross relief, and D-CalFresh will not impact your eligibility for CalWORKs.
If you do not wish to receive CalWORKs on an ongoing basis, consider applying for CalWORKs diversion payments, which are short-term, non-recurring benefits designed to deal with a specific crisis situation or item of need and may be appropriate for some displaced families. For additional information regarding CalWORKS benefits, contact the human services agency: (888) 472-4463 or visit https://www.ventura.org/human-services-agency/calworks/
Health & Mental Health Related Resources
- Anthem Blue Cross/LiveHealth Online Free, Unlimited Online Medical and Psychology Visits Through December 31stConsumers who need medical care can also access LiveHealth Online, Anthem’s 24/7 telehealth service, via the LiveHealth Online app and website at livehealthonline.com. LiveHealth Online offers video visits with U.S.-based board certified doctors on a mobile device or computer from anywhere for non-emergency health conditions. Anyone in California who downloads the mobile app or visits livehealthonline.com and registers will be able to visit with a doctor for free by selecting the “Help for Wildfires Medical” practice. The free visit offer will be available through December 31, 2018.Anthem Resources for Assistance and SupportAdditionally, Anthem’s EAP provides resources and support services to help with emotionally stressful situations as well as with financial and legal concerns. Anthem’s EAP tools will be offered at no cost and will be available 24/7 at 877-208-8240 through the EAP crisis line or by visiting anthemeap.com and using the login code “cawildfires.”
California HOPE (Helping, Outreach, Possibilities, Empowerment) of Ventura County is a federally funded and trained community-based counseling program created to support the community following a disaster. The team provides specific services aimed at addressing the ongoing behavioral health needs of the community, in collaboration with Ventura County Behavioral Health. (Language: English, Spanish)
California HOPE services include:
- Individual and group counseling for survivors, family, and friends.
- Assessment and referrals
- Distribution of educational materials
- Helping disaster victims understand their current situation and reactions
- Reducing stress and providing emotional support
- Assisting survivors in creating a wellness and recovery plan
- Promoting the use or development of coping strategies and personal resilience
- Providing friends and family with education to support those affected
- Connecting survivors to resources
Weekly Support Group
California HOPE is hosting a weekly support group for individuals being impacted by the Thomas Fire and the current fires
Time: every Mondays at 6pm – 7:30pm
Location: Our Lady of the Assumption Church – 3175 Telegraph Road, Ventura, CA 93003
Weekly Spanish Adult Support Group is also available every Tuesday in Santa Paula.
- Wildfire Support Group in Ventura:
Kaiser Permanente, 4949 Market Street, Ventura, CA – Community Room Building (outside in front of the main building).
Wednesdays, 3:30pm – 5pm (for eight weeks), beginning November 28, 2018. Call 805-449-3442 to confirm attendance.
- Wildfire Support Group in West San Fernando Valley:
Kaiser Permanente, 21263 Erwin Street, Woodland Hills, CA.
Wednesdays, 5:00 – 6:30 PM (for eight weeks), beginning November 28, 2018. Call 805-449-3442 to confirm attendance.
West Valley Counseling Center & Ventura Counseling and Wellness Center provide affordable therapy for individuals, families, couples, children, and groups in a private practice setting. Currently, they also offer a number of different group therapy options through their art therapy program. They aim to meet the needs of those who cannot afford or do not have access to these services due to economic circumstances. These centers are currently acquiring funding to further reduce costs to individuals affected by the recent fires who are in need of mental health assessment and counseling services.
Please call the center nearest you to schedule and/or go through a quick intake assessment and get connected to a therapist.
West Valley Counseling Center
Ventura Counseling and Wellness Center
The Disaster Distress Line provides immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. Available to all residents in the United States and its territories. Covers topics such as stress, anxiety, and other depression-like symptoms related to a disaster.
Call 800-985-5990 (English and Spanish) or text TalkWithUs (Hablanos for Spanish) to 66746 to connect with a counselor. Available 24/7.
Uninsured survivors of the Woolsey Fire are eligible for free prescription refills, vaccines, and medical supplies.
· Funded by the Federal Emergency Management Agency, an Emergency Prescription Assistance Program (EPAP), has been launched by the U.S. Department of Health and Human Services (HHS).
· A contractor administers this program on behalf of HHS and will immediately begin taking claims for prescription drugs, vaccines, specific medical supplies and limited durable medical equipment like wheelchairs and oxygen concentrators.
· The program pays for a 30-day supply of prescription medications for people without health insurance who are affected by disasters. Most pharmacies in Ventura county participate in EPAP. You must provide proof of a new or existing prescription.
· If you need replacement durable medical equipment, medical supplies, or vaccinations that do not usually require a prescription, ask your healthcare provider to contact the pharmacy. All prescriptions processed through EPAP are free of charge.
· To find a participating pharmacy online, visit https://go.usa.gov/xPUGC and call the pharmacy listed for your ZIP code to confirm it is open.
· If you have questions about EPAP, call 855-793-7470 or visit https://www.phe.gov/Preparedness/planning/epap/Pages/
Gold’s Gym is offering free access to its Simi Valley and Thousand Oaks locations to those affected by the Woolsey and Hill fires without joining. The gyms are at 197 N. Moorpark Road, Thousand Oaks and 1357 E. Los Angeles Ave. B, Simi Valley. Hours are 4 a.m.- midnight Monday to Friday and 7 a.m. to 9 p.m. Saturday and Sunday. Anyone wishing to use the service can check in with a valid ID and use the showers, outlets, locker rooms and health and fitness facilities. The access continues through Dec. 31.
A legal hotline is now available for survivors of the wildfires in California in Butte, Ventura, and Los Angeles counties. Disaster survivors facing legal issues in Ventura or Los Angeles counties who are unable to afford a lawyer may call the hotline at 877-301-4448. Hours are 8:30 am to 5:30 pm, Monday-Friday.
The type of legal assistance available includes:
- Assistance with securing FEMA and other government benefits available to disaster survivors
- Assistance with life, medical and property insurance claims
- Help with home repair contracts and contractors
- Replacement of wills and other important legal documents destroyed in the disaster
- Assisting in consumer protection matters, remedies, and procedures
- Counseling on mortgage and foreclosure problems
- Counseling on landlord-tenant problems
The State Bar of California is warning the public to watch out for and report potential fraud in response to the recent fires across the state. As a result of California’s ongoing fires, many people may wish to seek legal advice for various reasons, including insurance disputes, seeking Federal Emergency Management Agency (FEMA) assistance, employment issues, landlord tenant disputes, consumer fraud, and more.
Some important things to know when seeking legal aid after a disaster is that California law prohibits lawyers or others acting on behalf of a lawyer from:
- Soliciting clients at an accident scene, at a hospital, or on the way to a hospital
- Soliciting clients who, due to their physical, emotional or mental state, may not be able to have reasonable judgment about the hiring of an attorney
- Seeking clients by mail unless the letter and envelope are clearly labeled as an advertisement
- Promising a particular outcome from the legal representation
In the wake of the fires, there is also the risk of victims being approached in person, by mail, email or other means, by people posing as attorneys. Consumers must carefully check that people offering legal services are legitimate and licensed to provide such services.
Before hiring an attorney, Californians should check the State Bar website for the status of an attorney’s license to practice law and whether they have any record of discipline.
State Bar’s additional resources for consumers:
Donations & Volunteer Opportunities
- Ventura County Community Foundation (VCCF) has set up a specific fund to assist with the urgent needs of people affected by the Hill Fire and Woolsey Fire. To donate, visit https://vccf.org/donate/hill-fire-and-woolsey-fire-sudden-and-urgent-needs-effort/
- United Way Greater LA and United Way Ventura have set up a joint relief fund to assist people affected by the Hill Fire and Woolsey Fire. To donate, visit https://www.unitedwayla.org/en/give/disaster-relief-fund/
- 211 Ventura County, a program of Interface Children & Family Services, is accepting donations to help Borderline Bar & Grill Incident survivors and their support systems as well as community members impacted by the current fires. Specifically, your gift will be used to provide crisis counseling, case management, and vital linkages to resources. To donate, send a gift to Interface by visiting https://www.icfs.org/211vc/ or text keyword 211VC to 898-211.
- The American Red Cross accepts donations to help people affected by the fires. Visit RedCross.org, or text CAWILDFIRES to 90999 to make a donation.
- 805 UndocuFund: Created after the Thomas Fire, the 805 UndocuFund has reopened to help immigrant families who lost work, jobs or homes due to the Woolsey and Hills fires. The fund, an effort of the Mixteco Indigena Community Organizing Project, Central Coast Alliance United for a Sustainable Economy (CAUSE) and Future Leaders of America, targets undocumented immigrants and others excluded from state or federal disaster assistance. Donate online at https://805undocufund.org or https://vccf.org. The UndocuFund has provided families with $1.4 million to date.
- International Association of Fire Fighters (IAFF) has a Disaster Relief Fund which provides financial assistance to its members living in disaster areas who have also experienced losses of their own. To donate, visit https://foundation.iaff.org/disaster-relief/
- The Firefighters Charitable Foundation accepts donations to support volunteer fire stations and help wildfire victims. To donate, visit https://www.ffcf.org/
- Salvation Army Ventura Corps accepts donations to help people affected by the fires, visit https://ventura.salvationarmy.org/ to make a donation.
- California Strong: Professional baseball players Christian Yelich, Ryan Braun and Mike Moustakas, along with Los Angeles Rams’ quarterback Jared Goff, have joined with the Southeast Ventura County YMCA to create California Strong, which is raising money and awareness to support those affected by the Borderline shooting in Thousand Oaks, the Camp Fire in Northern California and the Woolsey and Hill Fires in Southern California. Donations are 100 percent tax deductible, with 100 percent of the proceeds of this campaign going directly to those in need. So far, more than $300,000 has been donated. California Strong is also holding online auctions and is hosting a celebrity softball game at Pepperdine University on Jan. 13. For more information and to donate, go to https://www.ca-strong.com, email email@example.com, or call Southeast Ventura County YMCA at 805-497-3081.
- Saturday, Dec. 22: Howie Mandel and ventriloquist Jeff Dunham perform at 8 p.m. at the Thousand Oaks Civic Arts Plaza. Tickets are $44 to $104 and can be purchased through Ticketmaster at 800-745-3000, online at www.ticketmaster.com or through the Civic Arts Plaza Box Office, 2100 Thousand Oaks Blvd. All proceeds go to the Entertainment Industry Foundation (EIF) to benefit survivors of the Borderline shooting and those impacted by the Woolsey Fire. Information: www.civicartsplaza.com.
- Friday, Jan. 12 and Saturday, Jan. 13: REO Speedwagon will perform a pair of benefit concerts at Thousand Oaks Civic Arts Plaza’s Fred Kavli Theatre. All proceeds from the concerts will go to the Ventura County Community Foundation, which has set up funds for those impacted by the Borderline Bar & Grill shooting and Woolsey and Hill fires. Tickets, priced at $61-$131, are available at the Civic Arts Plaza Box Office, 2100 Thousand Oaks Blvd., or through Ticketmaster at 800-745-3000 or online at www.ticketmaster.com. For more information, call 805-449-2787 or visit www.civicartsplaza.com.
- United Way Ventura County has been designated by the Ventura County Office of Emergency Services (OES) as the agency responsible for managing Unaffiliated Spontaneous Volunteers through the Emergency Volunteer Center (EVC).
An Unaffiliated Spontaneous Volunteer is anyone from the community that wants to volunteer to help and is not already an Affiliated Volunteer trained by programs. It is open to all local residents regardless of skills or physical limitations. Children under 18 are eligible when in the company of their parent or guardian. Groups are encouraged.
For information on Disaster Spontaneous Volunteers opportunities, please visit http://www.volunteerventuracounty.org/need/detail/?need_id=311201